Payment Policy

Last updated: September 7, 2026

At Furrend, we want your checkout experience to be simple, secure, and convenient. This Payment Policy explains the payment methods we accept and how payments are processed when you shop at furrend.store.

1. Accepted Payment Methods

We accept payment methods displayed and available at checkout.

Depending on availability, these may include:

Visa
Mastercard
American Express
Discover
Debit cards
Credit cards
Apple Pay
Google Pay
Other payment methods made available through our payment providers

Available payment methods may change from time to time.

2. Payment Authorization

When you place an order, your payment method may be authorized for the total amount of your purchase.

Your order will generally be processed after successful payment authorization.

If your payment cannot be authorized or is declined, your order may not be completed.

3. Payment Security

Furrend uses third-party payment processing services to process customer payments.

We do not intentionally store complete credit or debit card numbers on our own systems. Payment information is handled by the applicable payment processor in accordance with its security practices and policies.

For your protection, never send your full card number, security code, password, or other payment credentials to us by email or through customer support.

4. Order Total

The total amount charged for your order may include:

Product price
Applicable shipping charges
Applicable taxes
Discounts or promotional offers
Any other charges clearly displayed during checkout

The final order total will be shown before you complete your purchase.

5. Pricing Errors

Although we make reasonable efforts to ensure that product prices and information are accurate, errors may occasionally occur.

If we discover a significant pricing or product-information error after you place an order, we may contact you to confirm whether you wish to proceed at the correct price.

If the order cannot be fulfilled because of a pricing or product error, we may cancel the order and issue a refund for any amount already paid.

6. Taxes

Applicable sales taxes may be calculated and collected at checkout based on your shipping destination and applicable laws.

The amount of tax charged, if any, will be displayed before you complete your purchase.

7. Payment Verification

For security and fraud-prevention purposes, we may verify certain order or payment information.

We reserve the right to delay, decline, or cancel an order when we reasonably believe that a transaction may be unauthorized, fraudulent, or otherwise suspicious.

If we cancel an order after payment has been received, any eligible payment will be refunded to the original payment method.

8. Refunds

If you are eligible for a refund under our Refund & Return Policy, the refund will generally be issued to the original payment method used for the purchase.

Depending on your bank or payment provider, it may take additional business days for the refunded amount to appear in your account.

9. Chargebacks and Payment Disputes

If you believe there is an issue with a payment or order, please contact us first at:

support@furrend.store

We will make reasonable efforts to investigate and resolve legitimate payment concerns.

This does not limit any rights or protections you may have under applicable law or through your payment provider.

10. Currency

Unless otherwise stated at checkout, prices on Furrend are displayed in U.S. Dollars (USD).

If you use a payment method or account denominated in another currency, your bank or payment provider may apply its own currency-conversion rate or additional fees.

Furrend is not responsible for fees charged by your bank or payment provider.

11. Changes to This Payment Policy

We may update this Payment Policy from time to time to reflect changes to our payment methods, payment providers, business practices, or applicable requirements.

Any updates will be posted on this page with a revised “Last updated” date.

12. Contact Us

If you have questions about payments, billing, or an order, please contact us:

Furrend
Email: support@furrend.store
Website: furrend.store
Business Address: 2121 McKinney Ave, Dallas, Texas 75201, United States

We’re happy to help with any payment-related questions.