Contact Us

We’re Here to Help 🐾

Have a question about your order, shipping, products, or anything else?

The Furrend team is happy to help. Send us a message and we'll do our best to get back to you as soon as possible.

Customer Support

Email: support@furrend.store

Website: furrend.store

Business Information

Furrend
2121 McKinney Ave
Dallas, Texas 75201
United States

Customer Support Hours

Monday – Friday: 9:00 AM – 5:00 PM (CST)
Saturday – Sunday: Closed

We typically respond to customer inquiries within 1–2 business days.

Before Contacting Us

For order-related questions, please include your order number in your message. This helps us locate your order and assist you more quickly.

If you are contacting us about a damaged or incorrect item, please include clear photos of the product and packaging when possible.

Thank you for choosing Furrend! 🐶🐱

We appreciate your business and are always here to help make your shopping experience better.

Furrend — Made with love for your furry friends.